Terms of Service
Last updated
1. Acceptance
By creating an account or using AEOForged (the “Service”), you agree to these Terms. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation.
2. The Service
AEOForged provides answer engine optimization tools — research, scoring, auditing, outlines, drafting, schema, and related features — via the web app, API, and MCP, plus optional founder-delivered Fix Packs and managed services. We may add, change, or remove features over time.
3. Accounts
You are responsible for your account credentials and API keys, and for all activity under your account. Keep them secure and notify us promptly of any unauthorised use.
4. Acceptable use
- Don’t use the Service unlawfully, or to infringe others’ rights.
- Don’t submit content you don’t have the right to process.
- Don’t attempt to disrupt, reverse-engineer, or abuse the platform, its rate limits, or its credits.
- Don’t resell or expose the Service in a way that competes with it without our agreement.
5. Credits and billing
Some tools consume credits; subscriptions and credit purchases are billed through Stripe. Fix Packs are fixed-fee, founder-delivered engagements quoted and confirmed before work begins. Subscription fees are billed in advance and are non-refundable except where required by law. You can cancel a subscription at any time; it remains active until the end of the paid period.
6. Your content and our platform
You retain ownership of the content you submit and the outputs generated for you. You grant us the limited rights needed to operate the Service and produce your results. We retain all rights in the AEOForged platform, software, scoring models, and documentation.
7. Third-party services
The Service relies on third parties (e.g. Supabase, Vercel, Stripe, email providers, and AI/research providers). Your use may also be subject to their terms, and we’re not responsible for their availability or actions.
8. No guarantee of citations or rankings
AEOForged measures and improves AEO readiness — how extractable and well-structured your content is for answer engines. We do not control ChatGPT, Perplexity, Google, or any other engine, and we cannot and do not guarantee that your content will be cited, ranked, or surfaced. Scores and audits are guidance, not promises of an outcome.
9. Disclaimers and liability
The Service is provided “as is” without warranties of any kind to the extent permitted by law. To the maximum extent permitted by law, our aggregate liability arising from the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
10. Termination
You can stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that risks harm to others or the platform.
11. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer protections in your country of residence.
12. Changes and contact
We may update these Terms as the product evolves; we’ll revise the “last updated” date above. Questions? Email hello@aeoforged.com or use our contact page.